• Full escort from the arrival level until hand over point on curb-side (arrivals)
• Full escort from curb side until boarding gates ( Departure)
• Provision of complimentary use of  Marhaba lounge ( Departure)
• Hand bag trolleys
• Visa Delivery
• Buggy car        
• Fast track clearance through dedicated counter
• Complimentary Porterage Services

The service is recommended for:

• VIPs
• First time Young traveller
• Elderly passengers
  

• Dedicated escort from arrivals
• Assistance through all airport arrival formalities
• Provision of special hand baggage trolleys (on request)*
• Complimentary Porterage Services at baggage belt area
• Provision of Buggy car (on request and in the areas where the access is permitted by Civil Aviation Authorities)*
• Complimentary access to the Marhaba Lounge on your next departure from Dubai

• Full escort from the arrival level until hand over point on curb-side ( arrivals)
• Full escort from curb side until boarding gates ( Departure)
• Hand bag trolleys
• Visa Delivery
• Buggy car        
• Fast track clearance through dedicated counter
• Complimentary Porterage Services

The service is recommended for :

• Families with children

Offered to passengers connecting to flights between the terminals or within the same terminal.

• Meet &escort  passenger on arrivals, handover tickets (if any)
• Assistance through Transfer Desk formalities
• For Transfer between terminals coach services will be arranged
• Identify checked in baggage's if required.

Immediate connection

• Marhaba representative will escort passenger to the relevant departure boarding gate

Long connection

• Marhaba representative will guide passenger to the Departure level and inform the passenger to contact transfer desk 2 hrs prior to the departure time to collect the boarding pass.

Open 24hrs a day, Lounge Facilities comprise:

Business Centre

• PC’s with Internet access, WIFI Connectivity, Laptop ports
• Telephone, Fax for local Dial 

Food court

• Variety of Hot and Cold buffet meals
  Beverages & Liquors available
• Newspapers and magazines
• Flight Information Monitor
• Television with range of entertainment channels
• Buggy Car is provided to lounge users

Caters to:

• Over 35 International Carriers First/Business class passengers
• International Commercial/Financial brands
• Walk in clients (transit, transfer and joining regardless of class of travel) can access the lounge against a fee payment.